Les Petits Chênes

Check in: 15:00 / Check out: 11:00

Bank transfer

The property is NO smoking.
Guests are asked to leave the house in a clean and tidy condition on departure. Not to do so may result in withholding some or all of the Security Deposit.
Please do not cause a nuisance, annoyance, or disturbance to neighbouring properties.

End of stay cleaning inclusive.
Linen and towels extra per bed used (£20 per double bed, £10 per single bed).

When you would like to book the property, contact us and we will send you a 'Booking Agreement Form' to complete and return to us. We will then send you your 'Booking Confirmation' and any further information that you may require.

Booking Terms and Conditions – Les Petits Chênes, La Trinité-Sur-Mer

PRO-FORMA

Your contract is with ALISON XXXXX (“we”, “us”, “our” and “ourselves” in these Booking Conditions) for the property known as LES PETITS CHENES, (full address to be added), 56470, LA TRINITE-SUR-MER, FRANCE (“the Property”). References to “you” or “your” or “yourself” are references to the person making the booking and all members of the holiday party.

These Booking Conditions form the basis of your agreement with us so please read them carefully. Nothing in these Booking Conditions affects your normal statutory rights.

COVID-19 VARIATION TO THESE BOOKING CONDITIONS:
Due to possible travel restrictions, sections 3 and 4 in these Booking Conditions (cancel or
amend) will be changed so as to provide for fairness. If, due to Covid-19 controls, UK or French
Government travel restrictions preclude travel within the UK and/or to France for the Arrival Date
resulting in your request to cancel the booking then the Initial Deposit and Rental Price including
Damage Deposit, if paid, will be reimbursed in full less a £30 administration charge. It is your
responsibility to manage the impact of any UK and/or French government restrictions imposed after
the Arrival Date and until the Departure Date.

1. Making your booking
When you book the Property with us you should return the completed Booking Agreement to us together with
your payment for the Initial Deposit of 25% of the Rental Price. Please note that the Initial Deposit is only refundable if you cancel your booking within seven days of receiving our written confirmation of your booking.
Once the completed Booking Agreement and the Initial Deposit have been received and accepted by us, we will issue you with our written Booking Confirmation. The agreement between us will only be formed when we send you our written confirmation and is subject to these conditions. We reserve the right to refuse any booking prior to the issue of our written confirmation. If we do this we will promptly refund any money you have paid to us.
You should carefully check the details of our written Booking Confirmation and inform us immediately of any errors or omissions.
We advise that each member of your party should be covered by travel/health insurance.

2. Paying for your booking
You should make by Bank Transfer to us your payment for the balance of the Rental Price and Damage Deposit at least eight weeks prior to the Arrival Date as set out in our written confirmation. If you do not make a payment due to us in full and on time we may treat your booking as cancelled by you.
We will hold the Damage Deposit to be applied against the reasonable costs of refurbishment or replacement of property, furnishings, fixtures or fittings. We will return the Damage Deposit to you within 14 days of the departure date, less any deductions in accordance with these conditions. Evidence and cost invoices will be provided to substantiate any deduction. We would like you to tell us of any damage/breakage not replaced.

3. If you cancel or amend your booking
If you need to cancel or amend your booking you must telephone us on the number shown on our written
confirmation as soon as possible.
You will also be required to confirm your cancellation in writing or by email to the addresses shown on our written confirmation. A cancellation will not take effect until we receive written confirmation from you.
If you cancel your booking within seven days of receiving our written confirmation, we will refund the money you have paid us. After such period, if you cancel your booking more than eight weeks prior to the Arrival Date, we will retain the Initial Deposit and refund the balance of any money you have paid to us.
If you cancel your booking less than eight weeks prior to the Arrival Date, we reserve the right to retain the Initial Deposit and the Rental Price. In these circumstances we will refund the Rental Price (less any additional costs incurred) to you if we are able to secure an alternative booking for the Property.

4. If we cancel or amend your booking
We would not expect to have to make any changes to your booking, but sometimes problems occur and we may
have to make alterations or, very occasionally cancel bookings.
If this does happen, we will contact you as soon as is reasonably practical and inform you of the cancellation or the change to your booking and, if it is necessary to cancel your booking, we will refund the money you have paid us.

5. Your accommodation
You can arrive at your accommodation after 1500 hours on the Arrival Date of your holiday and you must leave by 1100 hours on the Departure Date, unless confirmed otherwise by ourselves.
This is a non-smoking property and smoking within the accommodation is not permitted.

6. Your obligations
You agree to KEEP and LEAVE the Property and the furnishings, kitchen equipment, crockery, glasses, clean and in good condition (i.e. ready for the next clients to walk in).
You agree not to cause any damage to the walls, doors or windows of the Property.
You agree not to act in a way which would cause a nuisance, annoyance, or disturbance to neighbouring
properties.
You agree to take all necessary steps to safeguard your personal property.
You agree to take all necessary steps to safeguard yourself whilst at the property.
You agree that the maximum number to stay in the property will not exceed the number stated in the ‘Booking Agreement/Confirmation’ unless our permission has been given, nor can you significantly change the makeup of the party during your stay in the Property, nor can you take your pet into the Property unless it has been arranged in advance and it is shown on your confirmation.
You agree to allow us or any representative of ours access at any reasonable time during your stay for the purpose of essential repairs.

7. Complaints
Every effort has been made to ensure that you have an enjoyable and memorable holiday. If however, you have any cause for complaint it is important that remedial action is taken as soon as possible.
It is essential that you contact us if any problem arises so that it can be speedily resolved. It is often extremely difficult (and sometimes impossible) to resolve difficulties properly unless we are promptly notified. Discussion of any criticisms with us whilst you are in residence will usually enable shortcomings to be rectified straightaway.
In particular, complaints of a transient nature (for example, regarding preparation or heating of the Property) cannot possibly be investigated unless registered whilst you are in residence.
If any complaint cannot be resolved during your holiday, you must write to us with full details within 28 days of the end of it.

8. Our liability
Our maximum liability for losses you suffer as a result of us acting in breach of these conditions is strictly limited to the Rental Price paid to us.
Your booking is made as a consumer for the purpose of a holiday and you acknowledge that no liability can be accepted for any personal property losses, personal injury, or business losses howsoever suffered or incurred by you.
This does not include or limit in any way our public liability caused by our negligence, or for fraud or fraudulent misrepresentation; or for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

9. Law
The agreement between you and us is governed by English law and we both agree that any dispute, matter or
other issue which arises between us will be dealt with by the Courts in England.

February 2021

There is a Security/Damage deposit of £350 (see T & C's).