Terms and Conditions
Formal confirmation of your booking will be by signed letter from La Maison du Faiencier. This letter will be sent to you on our receipt of 1) the completed Booking Form and 2) the Rental Deposit.
It is understood that the person making the booking acts on behalf of all the members of the party.
The Rental Deposit is 30% of the full rental payment due. This is fully refundable up until 16 weeks before the start date of the rental period.
Balance of Payment
The Balance of Payment is the full rental payment due for the entire rental period (less the Rental Deposit if this has already been paid). The Balance of Payment is paid not less than 8 weeks before the start date of the rental period.
The Security Deposit for the property is €1000. This is also paid in full not less than 8 weeks before the start date of the rental period. It will be repaid in full (or in part, subject to any reasonable cost of necessary repairs or replacements or connected administrative costs) no later than 14 days after the end of the rental period. The Security Deposit will not, in any way, limit your liability to us.
If the Balance of Payment and the Security Deposit are not paid by the stated times, we shall be entitled to cancel your booking and retain the Rental Deposit, without prejudice to our claim for cancellation charges.
Bookings made within a period of 8 weeks
For reservations made within an 8 week period of the start date of the rental period, the Rental Deposit, Balance of Payment and the Security Deposit will all be paid at the same time as the Booking Form is sent.
Any cancellation should be made in writing (a hard copy letter) and will be effective from the date and time that it is received.
The ‘start date of the rental period’ will be taken to mean 5pm (local time) on the stated first day of the rental period.
If you cancel your reservation within and up to 16 weeks before the start date of the rental period we will refund your Rental Deposit in full.
If you cancel your reservation between 16 and 8 weeks before the start date of the rental period we will be entitled to retain the Rental Deposit. In such a situation we will market the rental period again and if we receive an equivalent booking which replaces your cancelled reservation we will refund the Rental Deposit in full.
If you cancel your reservation after 8 weeks before the start date of the rental period we will be entitled to retain the full cost of the holiday i.e. the Rental Deposit and Balance of Payment. In such a situation we will market the rental period again and if we receive an equivalent booking which replaces your cancelled reservation we will refund the full cost.
In the event of a cancellation of the booking the Security Deposit (if paid) will be refunded
As a client you agree to let only the people named on the Booking Form reside at La Maison du Faïencier. The Booking Form can be altered any time up until the start date of the rental period.
The maximum number of people residing at the property is 10.
You undertake to inform us, at the time of the occurrence and at the end of your stay, of any losses, damaged items or damage to the property. This allows us the maximum amount of time to put the problem right before the following clients take up residence.
You undertake to pay us for any loss or damage incurred in connection with your holiday at La Maison du Faïencier.
You agree to be a considerate tenant and to take good care of the property and to leave it in a clean and tidy condition at the end of the rental period. Although a final clean is included in our prices, we reserve the right to deduct from the Security Deposit the costs of any additional cleaning if you leave the property, in our reasonable opinion, in an unacceptable condition.
You also agree not to act in any way which would cause disturbance or annoyance to those resident in neighbouring properties.
You agree that no smoking is allowed anywhere in the house.
You agree to us watering the garden and maintaining the swimming pool on a regular bases. This is done, usually, every other day. The time when this is done can be arranged to be when it is most convenient for all concerned. This is usually early in the morning before any clients are up and about.
If your stay is longer than one week the owners require, ideally during the morning of the middle Saturday(s), a 2 hour slot to bring in a team to do an ‘interim clean’ of the kitchen, bedrooms (plus change of linen) and bathrooms. This is at the owners expense.
We accept responsibility (without prejudice to any defence available to us by law) for any personal injury or death sustained by you, or any member of your party specified on the Booking Form, as a direct result of our negligence or the negligence of anyone employed by us, acting in the course of their work. Otherwise we shall not be liable for any other loss or damage howsoever caused.
We do not accept liability for happenings or actions outside our reasonable control such as (but not limited to) the breakdown of domestic appliances, the swimming pool or electrical equipment, plumbing, strikes, temporary invasion of pests or other events amounting to force majeure.
We will do what is reasonable to ensure that La Maison du Faïencier and its facilities are as described in any descriptive brochure and on the internet website.
Under no circumstances shall our liability to you exceed the amount paid to us for the rental period.
We reserve the right in our absolute discretion (if we consider you or any member of your party unfit to occupy the property or generally to protect the property and its contents) to refuse you or any member of your party admission to the property and/or require you or any member of your party to leave the property (within one hour’s notice) at any stage of your holiday
The house, which is available for rental all year round, has full gas central heating. The cost of using the heating is additional to the full rental payment.
Arrival and Departure
The property is available from 5.00 pm (local time) on the first day of the rental period and it would be greatly appreciated if collection of the keys was not later than 7.30 pm.
Departure from the property on the final Saturday is by 10.00 am (local time) to enable the house, garden and pool to be fully prepared for the following clients. If this is not adhered to we reserve the right, in our absolute discretion, to charge a full extra day's rental and deduct such sum from the Security Deposit.
Clients are urged to arrange a comprehensive travel insurance policy (including cancellation cover) and to have full cover for the party's personal belongings and public liability.