To make a booking enquiry please email email@example.com.
A deposit of 50% of the total holiday price is required upon booking. At this time you will enter into the rental contract. The balance is due no later than 4 weeks prior to the start of the holiday.
Covid-19 cancellation terms for the 2021 season
For reservations for the 2021 season the following cancellation terms will be applied in relation to the Covid (or any new) epidemic.
Holiday rental cancellation terms are subject to French legislation. The French government may decide to introduce specific measures for tourism which could modify the terms that can or must be applied. You are strongly advised to follow the evolution of travel insurance terms and ensure that your policy offers the best cover possible, in particular for the medical risks for you and your family that may affect your ability to travel.
Date of balance payment
Assuming that the Covid situation remains in the first half of 2021, to allow you to make a comfortable decision in relation to the probable situation for the dates of your stay, the balance payment date for the 2021 season will be fixed at 4 weeks before the start of the rental (rather than the usual 60 days). This date is the cornerstone which determines the applicable terms.
Cancellation before the balance payment date
If a condition of Force Majeure due to the Covid epidemic is established for the dates of your stay, (See the notes below for the definition of Force Majeure and the applicable instances.)
We will refund the initial 50% deposit paid.
Cancellation after the balance payment date
If a condition of Force Majeure due to the Covid epidemic is established for the dates of your stay:
We will accept to move your stay to different dates. This can be later in the same year or for similar dates the next year and is subject to the availability at that time.A new rental contract will be established for the revised dates. If there is a seasonal price difference between the original dates and the revised dates, this will be taken into account by a further payment or a partial refund.
Reservations made after the balance payment due date, with full payment
For a major and entirely unforeseen event which may invoke Force Majeure, a modification of the rented dates, as above, may be proposed but solely at our discretion.
Definition of Force Majeure for tourism:
"Exceptional and inevitable circumstances appearing at the place of destination, or in its immediate proximity, which are outside the control of the client or supplier, and which have important consequences for the execution of the rental contract, or the transport to or from the destination, and which cannot be resolved or avoided by all reasonable means."
This excludes reasons relating to personal or economic circumstances.
This excludes reasons relating to health, for which the client must ensure adequate cover by travel insurance.
In the light of the knowledge of the situation and the inherent risks, the application of Force Majeure is now determinable in function of the foreseeable nature of the difficulty. The application of Force Majeure may be invalidated if, at the time of reservation, there was already a manifestly uncertain situation for the intended dates of the travel or stay.
Examples for guidance:
Force majeure applicable for the holiday rental contract.
The specific Covid cancellation terms apply.
Lock-down (confinement) at the client's place of residence, not foreseeable at the time of making the reservation.
Lock-down (confinement) at the holiday destination, not foreseeable at the time of making the reservation.
Border closure, not foreseeable at the time of making the reservation.
Travel quarantine applied at the client's place of residence, or at the holiday destination, not foreseeable at the time of making the reservation.
Restrictions of allowed travelling distances, not foreseeable at the time of making the reservation.
The government of the client's place of residence officially classes the destination as "at risk" (FCDO list in the UK), or restricts travel to and from the destination, not foreseeable at the time of making the reservation (1).
A cancellation by us, relating to the epidemic, due to a closure of the gites, or other impossibility to fulfil our contract.
Force majeure NOT applicable for the holiday rental contract.
The standard cancellation terms apply.
Fears of contamination at the destination or of inadequate safety procedures.
Fears concerning travel to and from the destination.
Certain infrastructures or services not being open at the time of the stay.
The client or a member of the group intending to travel is infected by Covid (2). T
he client or a member of the group intending to travel is declared as a Covid contact (2).
The client or a member of the group intending to travel is declared "at risk" due to a medical condition or age (2).
Modifications to transport to or from the destination becoming inconvenient or costly.
Supplier's cancellation of the travel tickets for the client or a member of the group intending to travel.
Changes in personal or economic circumstances.
(1) It is understood that if, in an unforeseeable manner, a destination becomes officially considered "at risk" for the dates of the planned travel this may invalidate the client's travel insurance cover or health cover, making Force Majeure applicable. However, if, at the time of reservation, the destination is already officially considered "at risk" and possibly to remain so, the client must accept the risk of potential losses and cannot invoke Force Majeure.
(2) The client must ensure that cancellations due to existing or future medical conditions are covered by adequate travel insurance and cannot invoke Force Majeure.
Outside the specific conditions defined here for Force Majeure, if the supply of the accommodation can be provided as per the contract, our standard cancellation terms apply:
(i) The initial 50% deposit is not refundable.
ii) The client's liability for the remaining balance can only be lifted, or a refund thereof accorded, at our discretion and in relation to the possibilities of re-letting the rented dates.